Meet Ping
Your next employee of the month.
Your new AI employee answers calls, take orders, provides order updates, and handles frequently asked questions.
Ping is an amazing team member
Ping proactively offers to help customers place orders using natural language chat. Customers will love that they can get instant responses to their questions and easily place orders for delivery or pick up, and your staff will love offloading their order taking duties.
Hire Ping today!
Ping meets your customers wherever they want to order
The ultimate multitasker
Ping single-handedly takes thousands of calls simultaneously.
An upsell expert
Ping looks at millions of historical orders to upsell intelligently.
Always on brand
There's no such thing as a bad day for Ping - they're always in a good mood and on brand.
Understands complex needs
Ping knows that people like their pizza with different toppings on the right and the left sides.
Honest and reliable
Ping is never late for a shift and is honest with customers if they don't know the answer to a question.
Always available
Ping works 24 hours, 7 days a week and is always available to your customers.
A new age of consumer ordering is here
Customers place orders using natural language chat
The next phase of digital ordering is here: customers place orders from the platform of their choice, using natural language conversation. Voice, chat, and text ordering is revolutionized in a new era with dedicated AI employees who deliver your ultimate guest ordering experience in each interaction.
Ping Chat
Personalized Chat
Fast and easy integration
Increase order conversion on web and app platforms
Natural language upselling directly on your website
Replaces the need for a search bar
Easily add live chat on your website or in your app
Ping Text
The absolute fastest way to order
Be one of the first brands to offer SMS ordering
Create a new ordering channel with less friction than downloading an app
Your brand lives as a contact in their phone that they can text when their hunger strikes
Ping Voice
Never miss a call again
Offer customers a single national number for your brand
Free up employees to focus on in-store customer experiences
Natural language upselling directly on your website. Save on labour costs with pay as you go pricing
Create a centralized call centre experience without the overhead
Ping is an Off-Premises Order Taking Pro
Ping knows Delivery
Ping chooses the right store to place an order from using the customer's address and your custom delivery zones.
Ping calculates delivery pricing.
Ping takes delivery orders and assign them to in-store drivers or outsources to third party fleet providers using your dispatch rules.
Ping sends a tracking page to your customers.
Ping uses live order updates and driver location data to give your customer a true answer to the question “When will my order arrive?”
Ping knows Pick Up
Ping takes pickup orders and chooses the right store to place the order from using natural language descriptions of a pick up location.
Ping can send your customers directions to their pick up store directly to their phone.
Ping knows all the ways that a customer can describe their desired pick up location, from near intersection to plaza name and nearby big box businesses.